Terms and Conditions

Starter Site Builder
Terms and Conditions
Last updated: 13 April 2026

These Terms and Conditions govern the supply of the Starter Site Builder service by MTP Creative Solutions Ltd, trading as MTPCS ("we", "us", "our"), to the person or business purchasing the service ("you", "your", "Customer").

By placing an order for the Starter Site Builder service, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions.

1. Provider Details
The provider of the Starter Site Builder service is:
MTP Creative Solutions Ltd
Trading as MTPCS
Email: hello@mikeprescott.co.uk

2. The Service
2.1 The Starter Site Builder is a limited-scope website design and publication service intended for the creation of simple websites using a browser-based builder and a pre-defined set of options.
2.2 Unless otherwise agreed by us in writing, the Starter Site Builder includes only the following:
(a) selection of colours, layout, and style from the options made available within the builder
(b) cards or carousel service sections
(c) one banner image or one profile image
(d) up to four service cards with icons
(e) one contact form
(f) up to two social links
(g) live preview during the build process
(h) one free subdomain
(i) publication of the site
(j) standard turnaround of up to three working days from the date on which we have received full payment and all required content, information, and approvals
2.3 The Starter Site Builder does not include any service not expressly listed in clause 2.2. Without limitation, the following are excluded unless separately agreed in writing:
(a) bespoke design work
(b) custom coding or development
(c) search engine optimisation services
(d) copywriting
(e) branding strategy
(f) logo design
(g) advanced integrations
(h) complex animations
(i) ecommerce functionality
(j) multi-page websites
(k) custom domain setup or transfer
(l) ongoing design consultancy
2.4 We reserve the right to determine, acting reasonably, whether a request falls within or outside the standard scope of the Starter Site Builder service.

3. Orders and Contract Formation
3.1 An order is placed when you complete the checkout process and payment is successfully made.
3.2 A binding contract is formed when we accept your order and payment.
3.3 By placing an order, you confirm whether you are purchasing the service as a consumer or in the course of business. This confirmation may affect your cancellation and refund rights under these Terms.
3.4 We reserve the right to refuse any order at our discretion, including where:
(a) the proposed content breaches these Terms
(b) the proposed use is unlawful or inappropriate
(c) the request falls outside the intended scope of the service
(d) we are unable to deliver the service for technical, practical, legal, or operational reasons
3.5 If we refuse an order before work has commenced, we will refund any payment received in full.

4. Customer Content and Responsibilities
4.1 You are solely responsible for all content, materials, data, text, images, logos, links, contact details, and other information supplied by you for inclusion in the website.
4.2 By submitting content to us, you warrant and represent that:
(a) you own the content or have obtained all rights, licences, consents, and permissions necessary for its use
(b) the content is lawful, accurate, and not misleading
(c) the content does not infringe the intellectual property rights, privacy rights, confidentiality rights, or any other rights of any third party
(d) the content complies with all applicable laws, regulations, codes, and standards
4.3 You are responsible for reviewing and approving all content before publication. We are not liable for errors in content approved by you, including spelling errors, factual errors, broken links, inaccurate prices, out-of-date contact details, or regulatory omissions.
4.4 You must provide all requested content and information promptly and in a format reasonably suitable for use. We are not responsible for delays caused by incomplete, missing, unclear, inaccurate, or late content provided by you.

5. Prohibited Content and Acceptable Use
5.1 You must not use the Starter Site Builder service for any unlawful, harmful, abusive, or inappropriate purpose.
5.2 We do not accept, publish, host, or remain associated with websites or content which, in our reasonable opinion, are or contain:
(a) unlawful material
(b) defamatory or fraudulent material
(c) pornographic, sexually explicit, or adult content
(d) hateful, discriminatory, or extremist material
(e) content that is racist, sexist, homophobic, transphobic, abusive, or otherwise directed against protected groups or individuals
(f) violent, graphic, threatening, or abusive material
(g) material promoting harm, harassment, intimidation, or exploitation
(h) misleading, deceptive, or scam-related content
(i) content infringing the rights of any third party
(j) any content which exposes us to legal, regulatory, reputational, ethical, or platform-related risk
5.3 We reserve the right to refuse, suspend, remove, or terminate the service immediately if we reasonably believe that any content breaches this clause 5 or is otherwise unsuitable.
5.4 Where work has already commenced and we terminate or suspend the service under this clause, we reserve the right to retain such proportion of the fees paid as is fair and reasonable in light of work already completed and costs already incurred.

6. Fees and Payment
6.1 The fees for the Starter Site Builder service are as stated at the point of sale or otherwise agreed in writing.
6.2 Payment must be made in full in advance unless otherwise expressly agreed by us in writing.
6.3 No work will commence until payment has been received in cleared funds.
6.4 We reserve the right to amend our prices at any time, provided that any such amendment shall not affect orders already accepted and paid for.
6.5 We may amend renewal pricing for future subscription periods by giving no less than 30 days' written notice before the relevant renewal date.

7. Annual Subscription and Renewal
7.1 The Starter Site Builder includes an annual subscription element covering ongoing hosting, publication, and/or related service provision as described at the point of sale.
7.2 The subscription renews automatically on an annual basis unless cancelled in accordance with these Terms.
7.3 If you do not wish the subscription to renew, you must notify us in writing by email to hello@mikeprescott.co.uk no later than four weeks before the renewal date.
7.4 If valid notice is received in accordance with clause 7.3, the subscription will end at the conclusion of the current paid subscription period.
7.5 If notice is not received at least four weeks before the renewal date, the renewal may already have been processed or committed, and the renewal charge may remain payable in full.
7.6 It is your responsibility to ensure that cancellation notice is sent in sufficient time and to retain evidence of that notice.

8. Transfer on Non-Renewal
8.1 If you elect not to renew and wish to retain the website, we may, at our discretion and where technically possible, transfer ownership or control of the website to you.
8.2 Any such transfer is conditional upon:
(a) your giving notice in accordance with clause 7.3
(b) your cooperation with the transfer process
(c) your provision of any information reasonably requested by us
(d) your having your own Carrd account capable of receiving the website
(e) your obtaining any paid Carrd subscription or other third-party services required for the continued operation of the website after transfer
8.3 You acknowledge that certain features, hosting arrangements, forms, domains, or functionality may require a paid Carrd account or other paid third-party services after transfer.
8.4 We are not responsible for any third-party fees, technical limitations, service restrictions, or loss of functionality arising after transfer.
8.5 Upon completion of the transfer, all responsibility for the website, including hosting, maintenance, billing, content, compliance, availability, and third-party services, shall pass to you.

9. Delivery and Turnaround
9.1 We aim to complete and publish the website within three working days.
9.2 The three-working-day turnaround period begins only when:
(a) full payment has been received
(b) all required content and information have been supplied in full
(c) any necessary clarifications have been resolved
(d) any required approval or confirmation has been received from you
9.3 Any stated turnaround period is an estimate only and shall not be of the essence.
9.4 We are not liable for delays caused by matters set out in clause 21 (Force Majeure) or by incomplete or delayed information from you.

10. Amendments and Revisions
10.1 Requests for changes to text content may be made by emailing hello@mikeprescott.co.uk.
10.2 We will use reasonable endeavours to carry out text-only changes within five working days of receiving a clear request, but this timeframe is indicative only and not guaranteed.
10.3 Included text amendments are limited to minor content changes such as:
(a) wording updates
(b) corrections
(c) service description amendments
(d) contact detail changes
(e) link updates
10.4 Any request involving changes to the style, structure, layout, visual treatment, design direction, or functional scope of the website shall be treated as a paid revision.
10.5 Paid revisions shall be quoted separately and carried out only once the quote has been accepted and any requested payment has been made.
10.6 We reserve the right to determine, acting reasonably, whether a requested amendment is a minor text change or a paid revision.

11. Consumer Cancellation Rights
11.1 If you are a consumer contracting online, you may have a statutory right to cancel within 14 days beginning on the day after the contract is entered into.
11.2 By placing an order, you expressly request that we may begin work before the expiry of that 14-day cancellation period.
11.3 If you cancel after work has commenced but before the service has been fully performed, you shall pay us an amount proportionate to the work carried out up to the time we receive your cancellation notice.
11.4 If the service has been fully performed within the 14-day cancellation period with your prior express consent and acknowledgment, your statutory right to cancel may be lost.
11.5 To exercise any right to cancel, you must notify us by email at hello@mikeprescott.co.uk.

12. Business Customers, Refunds, and Cancellations
12.1 Where you are purchasing the service in the course of business, statutory consumer cancellation rights do not apply.
12.2 Refunds for business purchases shall be at our discretion unless otherwise required by law.
12.3 Where work has commenced, we reserve the right to retain or recover a fair proportion of fees reflecting work completed, time spent, and any committed or incurred third-party costs.

13. Third-Party Platforms and Services
13.1 The Starter Site Builder may rely on third-party platforms and services, including Carrd and any associated hosting, form, domain, or publishing services.
13.2 We do not control third-party providers and are not responsible for:
(a) platform outages
(b) service interruptions
(c) feature changes
(d) policy changes
(e) account suspensions
(f) pricing changes
(g) discontinuation of third-party features or services
13.3 You acknowledge that the website may be affected by the terms, policies, pricing, and technical limitations of third-party providers.

14. Intellectual Property
14.1 You retain ownership of the content supplied by you, subject to any third-party rights.
14.2 You grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, modify, adapt, publish, display, and process any content supplied by you for the purpose of delivering, publishing, maintaining, and, where applicable, transferring the website.
14.3 We retain all intellectual property rights in and to:
(a) our systems
(b) templates
(c) methods
(d) processes
(e) underlying design structures
(f) reusable components
(g) know-how
(h) materials created independently of your specific content
14.4 Nothing in these Terms transfers ownership of our pre-existing intellectual property to you.

15. Portfolio Rights
15.1 Unless you notify us otherwise in writing, you grant us the right to identify you as a client and to display the completed website, your business name, logo, screenshots, and a general description of the project in our portfolio, case studies, proposals, website, and marketing materials.
15.2 If you wish to opt out of such use, you must notify us in writing.

16. Suspension and Termination
16.1 We may suspend or terminate the service immediately by notice if:
(a) you breach these Terms
(b) you provide prohibited or unlawful content
(c) you fail to provide required materials within a reasonable period
(d) you behave abusively or inappropriately
(e) continuation of the service would expose us to legal, regulatory, ethical, reputational, or technical risk
16.2 Suspension or termination under this clause shall not affect any rights or remedies accrued prior to suspension or termination.

17. Limitation of Liability
17.1 Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability which cannot lawfully be excluded or limited.
17.2 Subject to clause 17.1, we shall not be liable for:
(a) indirect or consequential loss
(b) loss of profit
(c) loss of business
(d) loss of revenue
(e) loss of opportunity
(f) loss of goodwill
(g) loss of anticipated savings
(h) loss of data
(i) loss caused by third-party services
(j) loss arising from inaccurate, unlawful, incomplete, or delayed content supplied by you
17.3 Subject to clause 17.1, our total aggregate liability arising out of or in connection with the Starter Site Builder service, whether in contract, tort, misrepresentation, restitution, or otherwise, shall not exceed the total fees paid by you for the service giving rise to the claim.

18. No Guarantee of Results
18.1 We do not warrant or guarantee that the website will achieve any particular commercial result, performance level, ranking, traffic volume, conversion rate, enquiry rate, or other business outcome.
18.2 The Starter Site Builder is a website design and publication service only.

19. Data Protection
19.1 In providing the Starter Site Builder service, we may collect and process personal data from you and, where applicable, from visitors to the published website (for example, through contact form submissions).
19.2 We will process all personal data in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
19.3 Full details of how we collect, use, store, and protect personal data are set out in our Privacy Notice, available at our website or on request by emailing us. The Privacy Notice forms part of these Terms.
19.4 You are responsible for ensuring that any personal data you provide to us for inclusion in the website has been collected lawfully and that you have obtained all necessary consents, permissions, or other lawful bases for its processing and publication.
19.5 Where the published website includes a contact form or other mechanism for collecting personal data from third parties, you acknowledge that you are the data controller in respect of any data collected through such features after the website has been published and transferred or made available to you. We are not responsible for your compliance with data protection law in respect of data collected through the live website.

20. Complaints
20.1 If you wish to raise a complaint, you should contact us in writing at hello@mikeprescott.co.uk.
20.2 We will use reasonable endeavours to investigate and respond within a reasonable time.

21. Force Majeure
21.1 Neither party shall be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond its reasonable control, including but not limited to:
(a) natural disaster, epidemic, or pandemic
(b) fire, flood, storm, or extreme weather
(c) war, terrorism, civil unrest, or sanctions
(d) government action, regulation, or restriction
(e) power failure, internet or telecommunications failure
(f) third-party platform outages, failures, or discontinuations
(g) strikes or industrial action
(h) illness or incapacity of key personnel
21.2 The affected party shall notify the other party as soon as reasonably practicable and shall use reasonable endeavours to mitigate the effect of the force majeure event.
21.3 If a force majeure event continues for more than 60 days, either party may terminate the affected service by giving written notice to the other, and any fees paid in advance for undelivered services shall be refunded on a pro-rata basis.

22. Business Continuity
22.1 In the event that we are permanently unable to continue providing the Starter Site Builder service, whether due to cessation of trading, incapacity, or any other reason, we will use reasonable endeavours to:
(a) give you as much notice as reasonably practicable
(b) ensure that hosted websites remain live for the remainder of the current paid subscription period
(c) transfer or make available to you your website and any associated content, where technically possible
22.2 Where the service cannot be continued and transfer is not possible, we will refund any fees paid in advance on a pro-rata basis for the unexpired portion of the subscription period.

23. Variation of Terms
23.1 We may amend these Terms from time to time.
23.2 The version in force at the date of your order shall apply to that order unless a variation is required by law or expressly agreed between the parties.

24. Severance
24.1 If any provision of these Terms is found by any court or competent authority to be unlawful, invalid, or unenforceable, that provision shall be deemed severed and the remaining provisions shall remain in full force and effect.

25. Entire Agreement
25.1 These Terms, together with our Privacy Notice and any description of the service and pricing presented at checkout or otherwise agreed in writing, constitute the entire agreement between the parties in relation to the Starter Site Builder service.
25.2 You acknowledge that you have not relied on any statement, representation, or promise not expressly set out in these Terms, except where such exclusion would be unlawful.

26. Governing Law and Jurisdiction
26.1 These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.
26.2 The courts of England and Wales shall have exclusive jurisdiction, except where mandatory consumer law provides otherwise.